Refund policy
14 DAY RETURN WINDOW
We want you to be completely happy with your CIRQO purchase. Please initiate your return within 14 days of shipping. Be sure to notify us of any issues or errors with your order within 14 days of shipping. Please keep this return window in mind when ordering. If you will be traveling for an extended period, please delay your purchase until your return. We cannot extend the return window due to your travel schedule.
Exchanges/credit notes will be processed within 7 business days of receipt of the item(s). Once we receive the item(s) we will process the Return Credit (Not Refund) or Exchange. During times of high volume sale, returns may take an extra few days to be processed. We have a no refund policy.
We want you to be completely happy with your CIRQO purchase. Please initiate your return within 14 days of shipping. Be sure to notify us of any issues or errors with your order within 14 days of shipping. Please keep this return window in mind when ordering. If you will be traveling for an extended period, please delay your purchase until your return. We cannot extend the return window due to your travel schedule.
Exchanges/credit notes will be processed within 7 business days of receipt of the item(s). Once we receive the item(s) we will process the Return Credit (Not Refund) or Exchange. During times of high volume sale, returns may take an extra few days to be processed. We have a no refund policy.
You can always contact us for any return question at XXXXXXXXXX.
ARE MY ITEMS ELIGIBLE FOR RETURN?
Keep the following eligibility requirements in mind when making your return.
Keep the following eligibility requirements in mind when making your return.
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All returned items must be clean, unworn, unwashed, unaltered and in saleable condition. DO NOT remove tags and tear-away size labels if you plan to return. If the tags and/or tear-away label has been removed your return will be denied. The items will be returned to you and return shipping will apply.
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Please include original packaging whenever possible.
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All returned items will be inspected upon receipt by our warehouse. If products are not in resalable condition your return will be denied. The items will be returned to you and return shipping will apply.
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We do not accept returns or exchanges on items that were purchased on are listed as “FINAL SALE” unless otherwise noted.
Purchases made outside of the CIRQO website cannot be returned through this website. Original shipping is not refundable.
RETURNS POLICY You’ll be happy to know that we accept returns on Orders initiated within 14 days of shipping, subject to eligibility as stated above. In the event your order takes longer than 14 days to arrive, please reach out to XXXXXXXXXXX within 3 days of receipt for an exception.
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To initiate your return simply visit splits59.com/apps/returns.
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To start a return, you can contact us at XXXXXXXXXX. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
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If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
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When dropping off your return with the carrier, be sure to get a receipt. This will be your proof of shipping against any misrouted or lost returns. Carrier scans are the only acceptable proof of return in the event of a lost return shipment.
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DO NOT include additional items with your return. Please obtain a separate authorisation for additional items.
IMPORTANT: Your return label will expire 2 weeks from the issue date. Please mail your return back promptly. We cannot reauthorise expired returns. Unauthorised returns will be sent back to you. Original shipping is not refundable.